Online ordering: how are they working in the coronavirus crisis?

Online orders and purchases have multiplied during the Covid-19 coronavirus crisis. The stores that are experiencing the most saturations are supermarkets, which in most cases have had to limit this service due to high demand. In fact, due to this exceptional situation, many of them take more than a week to deliver the orders made in this way.

Different measures

In reality, the operation when placing an order for any product online is exactly the same. First you need to register With an account through a username and a password to access, and once this process is done in which we are asked for a series of data, we will be able to place our orders. Some supermarkets they have temporarily suspended this service due to the impossibility of offering it correctly, as is the case with Mercadona (@Mercadona). For its part, Carrefour (@CarrefourES) maintains it but their access is limited by means of a waiting list and they are making deliveries in an average of ten days.

In other cases they specify the delivery time according to the location where you are. As an alternative some of these large surfaces have partnered with specialized transport companies and it is through its platforms from which orders can be placed, as Día has done. This is something that is generally clearly specified on each website. In certain online channels they are also giving priority to the elderly.

tips to avoid buying counterfeit items on the internet

As an alternative, we can search the internet for more options in addition to the best-known supermarkets, these are digital food stores where delivery times may be shorter. And another possibility that we can turn to is order online and pick it up in store. This does not prevent us from leaving the house, but at least it limits the exposure time and we will not have to wait that long to receive our order.

One of the large online ordering platforms that has been altered by the Covid-19 crisis is Amazon (@amazon). On its website it is specified that due to the high demand that this type of purchase has experienced The company has decided to prioritize in the short term and temporarily the entry into its warehouses of «basic products for the home, health and personal care and other items of high demand», in order to offer a service as quickly as possible to Your clients. It ensures at the same time that it is trying to prioritize the most urgent needs. Also, warn that delivery times may be longer than normal.

The conclusion, therefore, is that during the coronavirus crisis it is possible to buy through the internet, except for some exceptions that have decided to temporarily suspend this possibility. The procedures for making purchases are the same, as well as the means of payment, but with the exception that deliveries have slowed down greatly, in such a way that we will have to assess all these aspects when placing our orders online and if they are not essential items it is likely that we will have to wait longer than in normal conditions.

Pages and other fraudulent actions

At the same time, some entities and organizations have indicated that precisely as a consequence of the proliferation of this type of purchases, fraudulent websites are emerging and that is why we must not lower our guard.

How can personal information be deleted from the internet

The first thing we have to verify before making any purchase through digital means is that we are on a secure platform. “Https” should appear in the url of the store, which means Hypertext transfer protocol secure, its translation being Hypertext Transfer Protocol. When making the purchase it is important to check that it is a secure payment gateway, and for that reason they will never ask for the pin.

They will only ask you for the Cardholder Name, the number of this, your Date of Expiry and its security code, that is, the CVV or verification or validation value code (Card Verification Value), which some companies also call CVC or card verification code (Card Verification Code), and which is found usually on the back of it.

In the same way, if suspicious emails are received from an online business or from another entity in which they ask us for personal verification data and they also urge us to click on a link, it is necessary to ignore them. If we click on the link we may be the target of criminals who manage to access our data in this way. In the same way, these personal data never have to be provided over the phone.

As a claim, many fraudulent websites are using content related to Covid-19 with the intention that you download them and thus install malicious software on your computer or mobile that collects all your personal information. Therefore, you should be wary of these options in the event that they reach your phone or some other digital medium.