How to request a non-urgent transfer by ambulance?

Requesting an ambulance in a vital emergency is something that any citizen can do calling 112 services of each autonomous community, but the same does not happen with the non-urgent or scheduled medical transport.

The Madrid Emergency Medical Service SUMMA112 (@ 112cmadrid), responsible for providing this service in the capital, explains that a non-urgent transfer is designed to facilitate the movement of those patients who, for exclusively clinical reasons, they cannot do it in other usual means of transport.

Any person who is ill or has an injury and receives health care from the National Health System (@sanitygob) will have the right to use this service, as long as there are causes that justify its need and whenever requested by the attending physician.

Ambulance or non-urgent medical transport

How non-urgent medical transport works

It is important to emphasize that it must be the family doctor, the specialist or a health center who requests this benefit. Clinical causes prevail in the face of other types of difficulties such as, for example, the distance from the center. In this sense, only in Madrid, last year 1,121,779 people used this service. To this figure should be added the non-urgent transfers requested for hospital discharges.

Based on your needs, the doctor will determine the need to request a scheduled medical transport for you. It can be a one-off service, for example, if you need to go to an outpatient consultation or undergo a hospital medical test and your state of health or degree of mobility or dependency prevents you from going by any other means. It is also common to use this service during prolonged treatments, such as those involving spaced-apart chemotherapy or dialysis sessions. This benefit can also be requested by a doctor for the transfer of a patient to his home after discharge from hospital.

To carry out these transfers, the physician will also determine the most suitable means of transport in each case. Occasionally, a individual transfer ambulance, equipped with a stretcher and with space for a person to climb in their own wheelchair. In other cases, collective ambulances, which can carry up to six patients.

Regarding the companionsIt will also be the doctor who determines the need for your presence and authorizes you to go in the medical vehicle.